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Public Relations

Account Supervisor (PR)


Public Relations Account Supervisor (AS) manages processes, projects, and oversees a team to ensure a high-level of strategic thinking, execution, productivity and efficiency is maintained on all assigned accounts. Utilizes skills in interpersonal communications, conceptualizing strategic direction, problem-solving recommendations, and client consultation, while also performing all public relations functions including writing, media interaction, client liaison and day-to-day administrative activities. Responsible for becoming immersed with client products, markets and media to effectively deal with clients’ PR needs and long range planning. Directs the activities of junior team members.

Reports to: Director of Account Services

 Job Duties and Responsibilities:

  • Supervises a team of personnel and oversees assigned clients and respective projects to ensure all account service functions are operating a high level of productivity and satisfaction.
  • Ensures team is following through on all client projects/tasks as scheduled and deadlines are being met consistently, from the execution of a public relations plan and its tactics, clients’ reports and general administrative duties, including monitoring account productivity/profitability and receivables.
  • Develops initiatives related to agency’s corporate culture, including operational efficiencies/best practices, professional development, student internship program, community service efforts, and other activities.
  • Works closely with company leadership to identify operational improvements/efficiencies and opportunities to increase profitability for the agency.
  • Plans, organizes, and reviews budgets.
  • Directs and motivates staff.
  • Identifies and resolves any areas of concern.
  • Analyzes situations and develops plans of action.
  • Ensures client and staff retention.
  • Develops and writes public relations plans and strategies and makes proactive recommendations to clients.
  • Prepares communication materials involved in the implementation of public relations programs for clients.  Writes press releases, opinion editorials, white papers, client-attributed articles and other media-related materials.
  • Plans and facilitates media training for clients.
  • Forecasts and manages client budgets.
  • Assists in identifying and responding to new business leads, including the review of and responses to Request for Proposals (RFP) and Request for Qualifications (RFQ)
  • Leads team in crisis communications situations.
  • Leads meetings and brainstorming sessions.
  • Maintains relationships with industry and editorial contacts to assure appropriate opportunities are realized for clients.Proactively keeps staff abreast of client’s industry and marketplace trends.
  • Regularly communicates with clients on status.


We are seeking a candidate that has the
  • Knowledge of integrated marketing and how utilizing public relations, advertising, digital and research can strengthen client results.
  • Knowledge of and understanding of budgets and general accounting processes
  • Strong writing and editing skills.
  • Possess strong verbal communication skills
  • Ability to teach and inspire and encourage team members to do their best work.
  • Possess high degree of professionalism.
  • Ability to perform under pressure.
  • Strong ability to focus on accuracy, attention-to-detail, and timeliness.
  • Ability to prioritize workload and multi-task.
  • Strong ability to focus on accuracy, attention-to-detail, and timeliness.
  • Ability to effectively lead meetings.
  • Ability to travel off-island.
  • Ability to work evenings and/or weekends if needed.

 The candidate must have a


  • Bachelor’s degree, preferably in marketing, public relations, journalism, communications or related field.
    •  High School diploma and equivalent experience in a marketing environment may be substituted for the bachelor’s degree.
  • Five (5) years’ experience in marketing, public relations, media or related field or demonstrated equivalent capability to perform the required job duties and responsibilities.
  • Account service/management experience.
  • Experience in crisis and issues management.
  • Experience managing a budget.
  • Experience in leading the development and execution of public relations and/or integrated marketing plans.
  • Proven record of successfully managing and motivating team members.
  • Proven record of excellent client service.
  • Strong desire to learn and grow in the areas of public relations and integrated marketing.
  • Understanding of general business practices and procedures.
  • Strong presentation and public speaking skills.


  • Experience working with Office 365 and related applications.
  • Understanding of Hawaii’s history, culture, and lifestyle.
  • Network of quality business and media contacts locally and nationally.
  • Active in the community, either through volunteering or as a member of a professional organization.

Please submit resume, writing samples and salary requirements to  Please note that we do not offer any relocation assistance for this position.